On the date of your Service Award
Employees will receive an email with a link to the Service Anniversary experience on the Extraordinary! platform, that may include:
A message from the CEO
A message from their manager
Any Extraordinary! recognition history
Optional downloads of Teams backgrounds and Outlook signatures
The ability to manage the visibility of their award
Extraordinary! Service Anniversary experience
Before the anniversary
Managers receive notifications 30 days in advance and again 7 days in advance as a reminder if the manager hasn’t taken action yet.
Notifications invite the manager to contribute congratulatory messages.
On the anniversary date
Service Anniversary award choice
Awards structure
Award options by milestone
Year 5: Cash reward or charitable donation (US only)
Years 10+: Cash reward, charitable donation (US only), or crystal
Charitable donation amount (US only)
Crystal Awards
Crystal awards are available beginning at the 10-year milestone and every 5 years thereafter.
Delivery may take up to three months after selection due to personalization and shipping.
Crystals are delivered via Microsoft Mailing Services by default to your Microsoft office address, or a preferred address for those with a home office/remote delineation.
Key award rules
Employees have 12 months from their service date to select an award.
Awards you’ve already selected can’t be replaced or exchanged for another option (including crystals, cash, or US-only charitable contributions).
Unselected awards expire after one year and cannot be recovered.
Service award crystals that are not delivered and received by an employee’s termination date will be deemed unrecoverable.
Visibility and privacy
How to celebrate a Service Anniversary on the Extraordinary! platform
Additional program information
Recognition wall
At the 25-year milestone of service with Microsoft, employees will have their names engraved on a commemorative wall in Building 33 on Redmond's campus. Once eligible, employees will receive more details from the system email
Morale celebration
Managers can plan a morale celebration for milestones starting at the 20-year anniversary and every 5 years after with instructions via email from the system email