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With the Surest Plan you also get access to their wide network of Virtual Care designated providers and programs; copayments will vary depending on program and provider.
To learn more about these programs, visit the Surest mobile app or Benefits.Surest.com website or call Surest Member Services at (866) 222-1298.
| Program | Provider(s) | Description |
| Virtual urgent and acute care | Optum, dr. on demand, Amwell, K Health, Teladoc Health | 24/7 virtual visits are a way to schedule same-day, urgent care visits, with access to a provider 24/7 for common urgent care needs. |
| Virtual mental health | AbleTo, Amwell, dr. on demand, Talkspace, Bend | Mental health specialist visits available from the comfort of home, mobile device, or computer. |
| Virtual specialized mental health | Valera Health | Access to a virtual mental health clinic to care for conditions ranging from depression and anxiety to Serious Mental Illness (SMI) such as schizophrenia, bipolar disorder, personality disorders and more. |
| Virtual substance use support | Hazeldon Betty Ford, Ria Health | Virtual outpatient substance use disorder (drugs and alcohol) treatment programs* available to Surest members. |
| Virtual eating disorder | Equip | Virtual, evidence-based eating disorder care. Provided by a multidisciplinary care team that adapts to each patient's needs. |
| Virtual intensive outpatient therapy | Charlie Health | A program for teens and young adults most at risk for mental health crises.* |
| Virtual migraine clinic | Cove | Access to providers focused on migraines to develop a care plan to help manage your pain. Virtual care for migraines, tension, and cluster headaches.* |
| Virtual speech therapy | Expressable | Partner with a licensed therapist for 1-on-1 care and professional support to help you achieve your communication goals.* |
| Virtual gastroenterology | Oshi Health | Personalized care from a gastroenterology team to diagnose and treat the main causes of many types of digestive conditions. |
| Virtual sleep clinic | Gem Sleep | Virtual clinical sleep evaluations accessible from home to help you with your sleep journey diagnosis. Generally good for severe snoring, sleep apnea, excessive daytime fatigue. |
| Virtual women's health | Visana | Care from clinicians trained to diagnose, treat, and manage a wide range of women's health conditions. Generally good for menopause, heavy bleeding & painful periods, endometriosis & PCOS, and general women's health. |
| Virtual exercise therapy | Kaia Health | Get exercise therapy care to relieve your pain, such as back, shoulder, and neck pain, in less than 15 minutes a day anytime, anywhere using only your smartphone. Generally good for arthritis, joint pain, and more. |
*Virtual Provider geographic availability may be limited.