Contacts

Contacts

Got a question about your Microsoft benefits? Reach out to the contact listed below for assistance.

Premera Medical Plans (HCP, HSP, HSP-A, HI only)	(800) 676-1411, Option 2  Group number: 1000010	Express Scripts Specialty Pharmacy (800) 689-6952	Walgreens Specialty Pharmacy (877) 223-6447
Kaiser Permanente (California)	(800) 464-4000  Northern CA group number: 603873  Southern CA group number: 231325
Kaiser Health Foundation Health Plan of Washington	(206) 901-4636 or (888) 901-4636  Group number: 172300
UHC-Surest Medical Plan	(866) 222-1298 Access code: Microsoft2025	Optum Home Delivery Pharmacy (800) 356-3477	Optum Specialty Pharmacy (855) 427-4682
Premera Dental Plan	(800) 676-1411, Option 2 Group number: 1000010
Eyemed Vision	(844) 844-0920 https://eyemed.com/microsoft https://aka.ms/EyeMedSSO Group number: 1055392
Cobra	Microsoft COBRA Service Center (833) 253-4929 Microsoft (c/o Businessolver, Inc.) ATTN: COBRA Administration P.O. Box 310512 Des Moines IA 50331-0512 (833) 253-4929

Onsite clinic	Living Well Health Center Building 21, 3925 159th Avenue NE, Redmond, WA 98052 Center: (425) 216-0550 Pharmacy: (425) 497-1225	Living Well Eyecare Clinic by Lenscrafters Submixer, 15255 NE 40th St, Redmond, WA 98052 Building 8, 3460 156th Ave NE, Ste 102, Redmond, WA 98052
Provider Quality Navigation	Embold Health (available to Premera and Surest members) (877) 671-1471
2nd Medical Opinion	Teladoc Health (for employees not enrolled in Surest) (800) 676-1411 memberservices@teladochealth.com	2nd.MD (for Surest members) (866) 841-2575 2nd.MD website
Fertility & Family Building	Progyny (Premera, Kaiser WA, and Surest members) (888) 203-5066	Kaiser Permanente (California) (800) 464-4000  Northern CA group number: 603873  Southern CA group number: 231325	Maven support@mavenclinic.com
Cancer Navigation	Thyme Care (Premera) Toll-free: 1-833-849-6300 Call/text: 1-201-526-8484	Ardynn (Surest) Call: (866) 683-6440	Kaiser Permanente (California) (800) 464-4000  Northern CA group number: 603873  Southern CA group number: 231325  Kaiser Health Foundation Health Plan of Washington (206) 901-4636 or (888) 901-4636  Group number: 172300
Diabetes Prevention & Management Program	Teladoc Health (Premera) (800) 835-2362	Virta (Surest) Contact form: www.virtahealth.com/contact
Hypertension program	Teladoc Health (Premera members) (800) 835-2362 TeladocHealth.com
Weight Loss Management Program	Provider contact list (Premera and Kaiser WA) Customer Service: (800) 676-1411 microsoft@premera.com Premera Blue Cross Attn: Weight Management Claims PO Box 91059, MS 181 Seattle, WA 98111-9159 Fax: 800-676-1477

401(k), Deferred Compensation, HSA, and FSA	Fidelity NetBenefits (888) 810-6738 Technical Support: (800) 581-5800
Employee Stock Purchase Plan	Fidelity NetBenefits (888) 810-6738 Technical Support: (800) 581-5800 Morgan Stanley
Life, AD&D, and Disability Insurance	Prudential microsoft@prudential.com (800) 778-3827 Group number: 43994
Group Legal	MetLife Legal Plan (855) 234-1844
Employee Giving Program	Benevity
Tuition Assistance	Forma
Pet Insurance	MetLife (800) GET-MET8 Email Pet_info@metlife.com Chat www.metlifepetinsurance.com
Workers Compensation	Contact your manager and AskHR immediately after an incident Contact an Employee Safety & Health Professional: employeesafety@microsoft.com General information: Microsoft Benefits To report: access SafetyHubReport to open Teams and Viva Connections. In Viva Connections, scroll down and click on the SafetyHub: Report an injury tile

See Workers Compensation page for contact information for individual states.

MS CARES	Spring Health RethinkCare Headspace Thrive Global
Physical Wellbeing	Perks+ PRO Club
Financial Wellbeing	Financial Knowledge contact form
Perks+	Forma PRO Club
Menopause support	Maven support@mavenclinic.com
Smoking Cessation	Administered by Premera (866) 784-8454 (866) QUIT4LIFE
Ergonomics	GlobalOHS@microsoft.com
Accommodations	wrkaccom@microsoft.com

Family Concierge (Child Care, Back-up Care, College Coach)	Bright Horizons (855) 500-8878
Complex Care Navigation (Family First)	Family First (through MetLife Legal Plans) (800) 814-5410
New and Expectant Parent Support	Maven support@mavenclinic.com
Adoption & Surrogacy Reimbursement	Forma
Discount Programs (PRIME)	Passport Unlimited (800) 410-4211 Suggest a merchant: https://www.microsoftprime.com/Info/Suggest

ONLY US EMPLOYEES MAY BE ELIGIBLE FOR THESE BENEFITS. PLEASE REVIEW PLAN REQUIREMENTS FOR ELIGIBILITY. This information is a brief summary of the benefits offered by Microsoft. Information may be updated and is subject to change without prior notice. It does not replace the official plan documents or carrier contracts, which govern in all cases and which provide substantially more detail. This information is confidential and for use by Microsoft employees and their dependents only. In case of any conflict between the information in this site and the official plan documents or carrier contracts, the documents and carrier contracts control.